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LEGAL

Privacy Policy

At SosuaLadies, your privacy and confidentiality are the foundation of our service. This policy outlines how we collect, use, and protect your personal information.

Last Updated: July 2026

1. Information We Collect

SosuaLadies is committed to collecting only the minimum information necessary to provide you with our premium companion services. We may collect the following types of information:

  • Contact Information: Name or alias, phone number, email address, and messaging platform identifiers (WhatsApp, Telegram) provided voluntarily when you initiate contact.
  • Booking Details: Preferred dates, times, locations, and service preferences shared during the reservation process.
  • Payment Information: Transaction references and payment method details necessary to process your booking. We do not store full credit card numbers or sensitive financial credentials.
  • Technical Data: IP address, browser type, device information, and browsing patterns collected automatically through cookies and analytics tools when you visit our website.
  • Communication Records: Messages exchanged through our platform for quality assurance and dispute resolution purposes.

2. How We Use Your Information

SosuaLadies uses your personal information exclusively for the following purposes:

  • Service Delivery: To process bookings, coordinate companion availability, arrange transportation, and deliver the premium experiences you request.
  • Communication: To respond to your inquiries, confirm reservations, provide updates, and send relevant service notifications.
  • Quality Improvement: To enhance our services, optimize our website experience, and develop new offerings based on client preferences.
  • Security & Fraud Prevention: To protect our clients, companions, and platform from fraudulent activity, abuse, or unauthorized access.
  • Legal Compliance: To fulfill any applicable legal obligations and respond to lawful requests from authorities when required.

We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to facilitate the services you have requested from SosuaLadies.

3. Data Protection & Security

SosuaLadies employs industry-leading security measures to safeguard your personal information:

  • End-to-End Encryption: All communications through our platform are encrypted using advanced cryptographic protocols to prevent unauthorized interception.
  • Secure Infrastructure: Our servers utilize SSL/TLS encryption, firewalls, and intrusion detection systems to protect stored data from breaches.
  • Access Controls: Only authorized personnel with a legitimate business need can access client information, and all access is logged and audited.
  • Data Minimization: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, after which it is securely deleted.
  • Regular Audits: We conduct periodic security assessments and vulnerability testing to maintain the integrity of our systems.

4. Your Rights & Choices

As a valued client of SosuaLadies, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal information we hold about you at any time.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Deletion: You may request the permanent deletion of your personal information from our systems, subject to legal retention requirements.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time by contacting us directly.
  • Right to Data Portability: You may request your data in a structured, machine-readable format for transfer to another service.
  • Right to Object: You can object to the processing of your data for specific purposes, including direct marketing communications.

To exercise any of these rights, please contact our privacy team through the channels listed below. We will respond to all legitimate requests within 30 days.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality, including navigation, session management, and security features.
  • Analytics Cookies: Help us understand how visitors interact with our website, enabling us to improve performance and user experience.
  • Preference Cookies: Remember your settings and preferences for a personalized browsing experience on future visits.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality. We do not use advertising or third-party tracking cookies that follow you across other websites.

6. Third-Party Sharing & Disclosure

SosuaLadies does not sell or share your personal information with third parties for their own purposes. We may share limited information only in the following circumstances:

  • Service Partners: Trusted partners who assist in delivering our services (e.g., transportation providers), bound by strict confidentiality agreements.
  • Payment Processors: Secure payment platforms that process transactions on our behalf, operating under their own privacy policies and PCI compliance standards.
  • Legal Requirements: When disclosure is required by law, court order, or governmental regulation, or to protect the rights, safety, or property of SosuaLadies, our clients, or the public.

All third-party service providers are carefully vetted and contractually obligated to maintain the confidentiality and security of any information shared with them.

7. Age Verification & Consent

SosuaLadies services are strictly intended for adults aged 18 years and older. By accessing our website and using our services, you confirm that you are of legal age in your jurisdiction.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our systems.

By providing your personal information to SosuaLadies, you consent to its collection, use, and processing as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

8. Data Retention

SosuaLadies retains your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Active Client Data: Retained for the duration of your active relationship with SosuaLadies, plus a reasonable period for follow-up services.
  • Booking Records: Maintained for up to 12 months after the last service date for quality assurance and dispute resolution.
  • Financial Records: Retained as required by applicable tax and financial regulations
  • Communication Logs: Stored for up to 6 months for service quality and security purposes, then permanently deleted.

Upon expiration of the retention period, or upon your valid deletion request, all personal data is securely erased using industry-standard data destruction methods.

9. International Data Transfers

SosuaLadies operates primarily in the Dominican Republic and serves an international clientele. Your personal information may be processed in jurisdictions outside your country of residence.

When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data protection frameworks. We are committed to maintaining equivalent levels of data protection regardless of where your information is processed.

10. Policy Updates & Contact

SosuaLadies reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any material changes will be communicated through our website with an updated "Last Modified" date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after any modifications constitutes acceptance of the updated policy.

Contact Our Privacy Team

For any privacy-related questions, concerns, or requests, please reach out to SosuaLadies through the following channels:

Your Discretion, Our Promise

At SosuaLadies, confidentiality is not just a policy — it is the cornerstone of everything we do. Your trust is our most valued asset.

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